Legal

Terms & Conditions

Terms governing your use of Kortexa.

Last Updated: 23 August 2026

1. Acceptance of Terms

By accessing or using Kortexa, you agree to these Terms & Conditions.

If you do not agree, please do not use the service.

2. About Kortexa

Kortexa is a knowledge and professional productivity platform designed to help users organize their experience and knowledge and transform it into useful professional outputs.

Kortexa may include AI-assisted features.

3. User Account

Users are responsible for:

  • Providing accurate information
  • Maintaining account security
  • Keeping login credentials confidential
  • Activities conducted through their account

4. User Content

Users retain ownership of content they upload to Kortexa, subject to the rights necessary for Kortexa to provide the service.

User content may include:

  • Documents
  • Resumes
  • Portfolios
  • Proposals
  • Project information
  • Notes
  • Examples
  • Other professional knowledge

Users must have the necessary rights and permissions to upload such content.

5. AI-Generated Content

Kortexa may use AI to assist with generating or transforming content.

AI-generated outputs may contain errors, omissions or inaccuracies.

Users are responsible for reviewing outputs before using them professionally.

Kortexa does not guarantee that any proposal, content, document or other output will result in:

  • Winning a job
  • Getting an interview
  • Getting a client
  • Increasing revenue
  • Receiving a particular business outcome

6. Upwork and Third-Party Platforms

Kortexa is an independent product.

Kortexa is not owned, operated or endorsed by Upwork.

Upwork is a third-party platform and trademark of its respective owner.

Kortexa does not guarantee employment, contracts, interviews or earnings through Upwork.

Users are responsible for complying with Upwork's own terms, policies and rules.

7. Acceptable Use

Users must not use Kortexa to:

  • Violate applicable law
  • Upload content they do not have rights to use
  • Infringe intellectual property rights
  • Misrepresent themselves
  • Engage in fraud
  • Generate unlawful or harmful content
  • Attempt to compromise the security of Kortexa
  • Abuse or disrupt the service

8. Intellectual Property

Kortexa's software, branding, interface, design, trademarks, documentation and underlying technology remain the property of Kortexa or its licensors unless otherwise stated.

Users retain ownership of their submitted content subject to the service requirements described above.

9. Third-Party Services

Kortexa may rely on third-party services for payments, hosting, AI processing, analytics, authentication and other infrastructure.

These services may have their own terms and privacy policies.

10. Payments

Payments may be processed through Cashfree or other authorized payment providers.

Kortexa does not directly store full payment card information unless explicitly stated.

Payment processing may be subject to the payment provider's own terms.

11. Service Availability

Kortexa aims to provide reliable service but does not guarantee uninterrupted or error-free availability.

Temporary interruptions may occur because of:

  • Maintenance
  • Infrastructure issues
  • Third-party service outages
  • Security incidents
  • Events outside reasonable control

12. Account Suspension / Termination

Kortexa may suspend or terminate accounts that violate these Terms or applicable law.

Users may cancel their subscription in accordance with the Refund & Cancellation Policy.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Kortexa and its officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity arising out of or relating to your use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Kortexa's total aggregate liability for any claim relating to the service is limited to the amount actually paid by you to Kortexa for the service during the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

14. Changes to Terms

Kortexa may update these Terms from time to time.

Material changes will be communicated appropriately.

15. Governing Law

These Terms are governed by the laws applicable to the Kortexa business entity: [LEGAL ENTITY NAME TO BE CONFIRMED], [BUSINESS JURISDICTION TO BE CONFIRMED].

Note: the legal entity and jurisdiction above are placeholders and must be confirmed before publishing.

16. Contact

Questions about these Terms can be sent to Kortexa support at support@kortexaai.com.

Still have questions?

Our team is happy to help. Reach out and we'll get back to you.

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